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Frequently Asked Questions
Quick answers to common questions
Standard delivery takes 3-5 working days. Express delivery (next working day) is available for orders placed before 2pm. Free delivery on orders over £50!
We offer a 30-day hassle-free returns policy. Items must be unused and in original packaging. Simply contact us to arrange your return and we'll provide a prepaid label.
Yes! Once your order ships, you'll receive an email with tracking information. You can also check your order status by contacting us with your order number.
Absolutely! Add our beautiful gift wrapping service at checkout for just £3.99. We'll wrap your items in our signature baby-themed paper with a hand-tied ribbon.
Safety is our top priority. All products meet UK and EU safety standards. We only stock items from trusted brands that undergo rigorous testing. Look for age recommendations on each product page.
Currently we ship to UK and Ireland only. We're working on expanding our delivery network. Sign up for our newsletter to be the first to know when we launch in your country!